PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT
To complete card purchases and provide other services to you, we will collect personal information from you, including but not limited to:
• your name, your mailing address, your phone number, email address, birthday and student status information
• personal information provided to customer-service representatives to research and resolve issues or questions; and
• payment information, including but not limited to your credit card number, card type, cardholder name, expiration date, and billing address.
We may also collect personal information when you become a member, for sweepstakes entry, to be able to provide you with a newsletter or other special information. We do not knowingly collect PII from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever.
You may receive emails from us about special promotions, surveys, contests, sweepstakes, flight specials or other travel opportunities with STA Travel. To assess the effectiveness of these emails, we may attach a web beacon that provides confirmation when you open an email from myisic.com. This only occurs if your computer supports such technology. We also collect certain technical information from your computer each time you request a page during a visit to myisic.com. This information is collected from your computer's web browser to enhance your experience on our Web site and may include your IP address, operating system, web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer website. In addition, authorized personnel may update your profile to accurately reflect any new profile information included in communications received from you.
ACTION TAGS AND MULTI SITE ADVERTISING
We do use third-party advertising across the Internet. This advertising uses cookie and Web Beacon technology to measure and improve the effectiveness of these efforts. To make this happen, the advertising may use anonymous information about your visits to myisic.com and other Web sites including: date and time of a banner shown, the cookie and the first three octets of the IP address. No PII is collected and any information that IS gathered is used for online marketing purposes.
The advertising companies serving ads across multiple sites may use information about your visits to myisic.com and other Web sites to provide ads about goods and services you might find interesting. If you would like more information about this practice and to know your choices about not having this information used by a third party, simply to go:www.networkadvertising.org/optout_nonppii.asp.
NOTE ABOUT PHISHING SCAMS
Please send us any scam/phishing emails you have received by reporting them here firstname.lastname@example.org
If you have received an email that you believe to be a phishing scam please remember that it is very common for these scams to be redistributed at a later date with only slightly different content, such as a different subject or return address, or with the fake webpage(s) hosted on a different webserver.
We aim to report every variant of the scams we receive, so even if it appears that a scam you receive has already been reported, please submit it to us anyway. We submit and track all reports against phishing with IC3 at www.ic3.gov/complaint/default.aspx.
HOW WE USE THE INFORMATION WE COLLECT AND WITH WHOM IT IS SHARED
When you purchase a card on myisic.com and you provide information about yourself, we use this information to complete your order, fulfill any customer service requests, and provide promotional information via email or direct mail. We do not share this information with outside parties except to the extent necessary to complete your order. Such other parties may include credit card merchant services.
We have not placed limitations on these parties from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any party whose products you purchase on myisic.com. In addition, these parties may also contact you as necessary to obtain additional information about your confirmed purchase.
In addition to processing, confirming and fulfilling the purchase or other services you request, we may use certain data for administrative and analytical purposes such as information systems management, accounting, billing and audits. We may also use PII to provide you other services, such as sending you an email notification regarding the status of your card purchase or informing you about special promotions, surveys, contests, sweepstakes, flight specials or travel opportunities from STA Travel or its marketing partners.
Although no PII is collected, we monitor users’ navigation of our Web site in order to better understand and serve our customers. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their Web sites.
We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others. We may also disclose your information when we believe the law requires it.
SECURITY OF YOUR PERSONAL INFORMATION
We recognize the importance of security for all PII associated with our customers and use reasonable measures consistent with industry practices to protect PII under our control. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits, in order to provide advertisements about goods and services of interest to you.
QUESTIONS, COMMENTS OR CONCERNS
NO UNLAWFUL OR PROHIBITED USE OF THIS WEBSITE
As a condition of your use of this website, you agree that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. You agree that you will not perform such actions which would purposely affect the sites performance and stability.
OTHER INFORMATION YOU SHOULD KNOW